Tuesday, 29 December 2009

Endless holidays

I had another frustrating time this morning. we have changed our Broadband and now get a quarterly bill it was previously charged monthly to our credit card. Husband gets a discount as he is a BT pensioner, but we thought it was wrong. I tried to pay the bill over the phone, but the automated voice would not accept the details. I tried another number all automated, tried a third number and ended up talking to someone in India, no offence but I could hardly understand what she said. She insisted after 2 or three 'hang ons' that bill was correct, but the fact we have to pay a charge for paying it almost wipes out the discount. She offered to take payment, but then I remembered stories of debit card detail theft originating in India. declined offer, but still not happy.
I will have to write to BT as about 10 minutes of press 1 for... press 2 for... had me seething. I wanted to speak to someone in this country. Unfortunately husband couldn't find details of his changing the Broadband.
We decided to walk into town, as we need the exercise, but the fine drizzle turned into a steady downpour. Looked in vain for Birthday cards for bro-in-law, very little choice, so will have to get out card making stuff again. We decided to get the bus home, and I had to pay for other half, as he still hasn't organised his bus pass.So much traffic on the 'magic' roundabout everyone must still be off work. Just before we went to town we got post, the first time since Wednesday. a few cards and some Amazon DVDs.
Son and daughter in law came round after they had been to Romford, and sat and chatted, then they collected their stuff and left.
We used up the turkey and ham in a pie, for other half and a fricassee for the rest of us. It's odd to have an empty fridge again. I still haven't weighed myself, not sure I want to, but will hit the low fat soup soon. More than half of the Christmas cake is gone so that's good. I can't wait to get back to 'normal'.

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